FREQUENTLY ASKED QUESTIONS
» Is there an elevator or lift in the building?
Yes, there is elevator access to all four floors.
» Is your hotel suitable for a romantic honeymoon break?
All our rooms are both private and picturesque.
» Do your staff speak English?
Our reception staff speak not only English, but also French, Italian and German.
» Do your rooms have balconies?
Yes, the superior rooms on the fourth floor have balconies with panoramic view of Florence.
» What are the check in and check out times?
Guests have to check out by midday so that the new guests can check in at two.
» Can we pay for our room up front?
Yes you can settle the bill on arrival or departure.
» Are the prices per room including breakfast?
Room prices are per day and for apartments per week, and all prices include breakfast.
» Are there some non smoking rooms?
Yes, the hotel public spaces are also smoke free.
» Is English language television available in the hotels?
Yes all rooms are equipped with satellite television.
» Are rooms air-conditioned?
Only certain rooms.
» Is it possible to use my laptop and access the Internet?
Yes, not only in the Wi-Fi areas, access points are available in all rooms.
» Do you have parking facilities?
Yes we have an underground car park were spaces can be rented.
» Can we bring our pets?
Yes, pets are welcome.
» Do you have an airport shuttle service?
No but a regular shuttle service runs to the train station on our doorstep.
» Where is the nearest bus stop?
Outside our hotel.
» Nearest Train station?
Fif ty meters from our hotel.
» Nearest airport?
About five to six kilometres away, Florence FLR.
» Is it possible to rent a car near by?
There is an Avis rent-a-car 200 meters from the hotel.
» Do you have a hotel gym?
» Do you have a restaurant?